top of page

Find Your home with Kurb

1

1

1

2

3

4

5

6

1) Contact us

Get in Touch. We encourage prospective tenants to reach out to us with any enquiries or to express their interest in our available properties. Our team is here to guide you through the process and answer any questions you may have, we can also help to match you to one of our amazing properties or register your details for any future properties. 

Your Property Search

All of our properties are advertised on the major portals. To see what properties we have on the market currently, please see the link below to browse:

Maintenance Procedure

STEP 1

Refer to the Welcome Pack

Before reporting an issue, check your Welcome Pack for guidance. Many minor issues, such as resetting a fuse or topping up the pressure in your boiler, can often be resolved quickly and without the need to report the issue. 

STEP 2

Report the Issue

  • Online Reporting: Log the issue through our maintenance portal. 

  • Email or Phone: Alternatively, contact us via email or phone 

  • Emergency issues:  Needs to be reported immediately via phone for urgent attention.

STEP 3

We will schedule the repair

  • Once your issue has been reviewed, we will arrange for a contractor to go out to view and action the issue. 

  • The contractor will contact you to arrange access directly. 

STEP 4

Follow-Up and Feedback

  • After the repair is completed, we’ll follow up to ensure the issue has been fully resolved. 

  • If there are any lingering concerns, please contact us promptly so we can address them.

Emergency Maintenance

For urgent issues outside of office hours, please contact the following:

Gas leaks: Contact the National Gas Emergency Service at 0800 111 999.

Electrical faults: Contact the National Emergency Line on 105

Water leaks or floods: Turn off the main water supply and call the emergency contact number 0800 783 4444.​

Our out of hours emergency number is 07796 152 092 (Please note that after 5:30pm, only emergencies will be responded to on this line. )

Always inform us as soon as possible about any emergency action taken.

FAQ

Request a callback.

Have questions or need more information? Let us know, and a member of our friendly team will be in touch to help.

Dropdown
bottom of page